Service News

Email opening issue: "Connection to database failed (1)"

[00.31]  We are aware of a problem affecting some members, preventing them from using webmail to access emails (clients are not affected).

This looks to have been caused by a bug in the webmail interface, possibly related/revealed by the server maintenence.  The development team have been informed and will look at the issue as soon as possible.

 [01:00] The server which was undergoing maintenance is back online and webmail access appears to be back to normal.

Originally Written: 14-Jun-2012 23:31, Last Updated: 06-Nov-2014 12:29

More Service News

Need help moving emails stored on your student email to your new account?

Click here for further information on how to do this.